Stolen device protection shows an hour security delay even at my home/work.

Question

Stolen device protection shows an hour security delay even at my home/work.

Hi,

I have been facing an issue with stolen device protection feature shows me the security delay, an hour wait for settings like reset my face id/account, set up alternate face id features while I am at a familiar location. I.e. my home/office.

Since the iOS 17.3 update, I have set the stolen device protection on and even after a months time my iphone keeps showing an hour delay at my home. It's so frustrating.

I read that iphone learns the most familiar locations over a period of time to understand what are my most frequent locations, yet it keeps showing me an hour delay at home.

P.S.: I am not using any VPN.

Any leads in resolving this issue would be helpful. Thank you!

Regards,

KK

iPhone 15 Pro Max, iOS 17

Posted on Feb 15, 2024 05:08 PM

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Answer 1

Top-ranking reply

danavonh

Level 1

14 points

Mar 11, 2024 05:54 AM in response to koustubhrkkulk

Same issue. I have it set to “Away from familiar locations,” and yet, it keeps locking me out for an hour while I’m sitting at home. Very frustrating and going to turn it off if not resolved soon.

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Answer 2

Jun 19, 2024 04:40 AM in response to MrHoffman

Or you could just turn it off and leave it off. The familiar locations does not work, ever.

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Answer 3

Jun 19, 2024 05:33 AM in response to reallyrandy

reallyrandy wrote:

Or you could just turn it off and leave it off. The familiar locations does not work, ever.

It’s been working here, after having cycled it off and on after correcting the home location.

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Answer 4

Mar 18, 2024 11:20 PM in response to koustubhrkkulk

Update to iOS 17.4, turn off SDP (which might take an hour), reset your home and work locations in Apple Maps if those are not entirely accurate, restart the iPhone, and then re-enable SDP.

Once re-enabled and next at home or at work, temporarily disable SDP as a test. See if SDP turns off immediately, or requires an hour.

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Answer 5

Mar 18, 2024 11:11 PM in response to danavonh

The 1 hour delay is just so frustrating. Like if i miss 10 mins of the notification when the delay is over, I literally need to start the delay all over again and again and again. Why was this feature even created? What if i need to change something in an unfamiliar place immediately? Can this feature be deleted? (Yes i know about the switch in Settings to turn it off, but the 1 hr delay…)

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Answer 6

Feb 17, 2024 10:10 AM in response to koustubhrkkulk

Having the same issue and I’m home bound over 95% of the time. Not sure where it thinks it should me that’s anymore familiar than this.

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Stolen device protection shows an hour security delay even at my home/work.

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