Safari pages 404 error

When I load a website on Safari on my iPhone it loads initially then a 404 error appears and the page disappears.

iPhone 11, iOS 17

Posted on Feb 13, 2024 1:06 PM

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Posted on Feb 16, 2024 5:32 AM

Even though you had WebRoot installed previously, I think you should remove/disable the extension, to test. Also verify that any content blocker is shut off at Settings > Safari > Content Blocker, if you have that setting. After doing that I would restart. Also a review of the app in the App Store on Feb 3 states: "In the last few days Webroot's safari extensions started to auto-redirect valid web pages to some undefined link of the same domain...". That sounds familiar to what you are experiencing.

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Question marked as Top-ranking reply

Feb 16, 2024 5:32 AM in response to lucas_g1234

Even though you had WebRoot installed previously, I think you should remove/disable the extension, to test. Also verify that any content blocker is shut off at Settings > Safari > Content Blocker, if you have that setting. After doing that I would restart. Also a review of the app in the App Store on Feb 3 states: "In the last few days Webroot's safari extensions started to auto-redirect valid web pages to some undefined link of the same domain...". That sounds familiar to what you are experiencing.

Feb 13, 2024 5:25 PM in response to lucas_g1234

Do you have a VPN installed?


Can you load this apple link: Apple


Apple suggest trying a different network, either WiFi or Cellular and also doing this:

Restart your device

Turn off your device and turn it on again.


Clear website data

You can clear website data occasionally to improve Safari performance.

  1. Go to Settings > Safari.
  2. Tap Clear History and Website Data.
  3. Tap Clear History to confirm.


Turn on JavaScript

Turn on JavaScript if it's not already on.

  1. Go to Settings > Safari > Advanced.
  2. Turn on JavaScript.


If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support

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Safari pages 404 error

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