I just updated my iPhone 12 Pro Max from 17.2.1 to 17.3.1 & I am getting a camera fault already. It says "Unable to determine if your iPhone camera is a genuine Apple part. This could be because the part is non-genuine, not functioning as expected, or the installation is incomplete". I have never replaced the camera part. Is anyone facing this issue? Or should I assume it's the hardware fault?
iPhone 12 Pro Max, iOS 17
Hello~ Try a forced restart…
Force restart iPhone - Apple Support
Also if you haven’t replaced the part … make an appointment to have your iPhone checked…
Genius Bar Reservation and Apple Support Options - Apple
~Katana-San~
I have the iPhone 23 Pro Max and got the same error. I have never got my camera changed ever. I got the new update and they told me that’s it was a hardware problem. I think that it’s the new update problem. They need to fix the update problem.
Same for me with my iphone 13 pro.
never replaced anything.
Do you still have the warranty?
Same for me with my iPhone 14 Pro!
Hello ~ It’s not a software issue but instead a hardware issue that needs addressing. If it were a software problem then we all would be having issues.
~Katana-San~
Unknown part (Camera) after update on iPhone 12 pro max
