Hello, I need your help. I bought a phone that is locked and I want to open it on iCloud. It is locked

Hello, I need your help. I bought a phone that is locked and I want to open it on iCloud. It is locke!!

IMEI 355178634211614 iphone 13

iPhone 13

Posted on Feb 9, 2024 8:02 AM

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Question marked as Top-ranking reply

Posted on Feb 9, 2024 8:22 AM

You will need the previous owner's assistance to unlock it. There isn't an option to bypass activation lock without that.

If you can't get assistance from the previous owner, if you bought it through a 3rd party (e.g., eBay), see if they have any buyer protection that can give you a refund.

Also see: Activation Lock for iPhone and iPad - Apple Support


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Question marked as Top-ranking reply

Feb 9, 2024 8:22 AM in response to amirani77

You will need the previous owner's assistance to unlock it. There isn't an option to bypass activation lock without that.

If you can't get assistance from the previous owner, if you bought it through a 3rd party (e.g., eBay), see if they have any buyer protection that can give you a refund.

Also see: Activation Lock for iPhone and iPad - Apple Support


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Hello, I need your help. I bought a phone that is locked and I want to open it on iCloud. It is locked

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