iOS 17.3 Fitness app not updating activity

Hi All,


I went for my usual trek into the wooded trails today, where I generally clock nearly 3 miles in my first sprint.

I had my iPhone 15 Pro with me, listening to some good music as usual. It was just updated to iOS 17.3. But imagine my surprise when I got back to the car and the Fitness app hasn't clocked any steps today.

I haven't changed any settings or how I wear/use the device. The only thing that changed is the update to iOS 17.3. I sure hope I can figure out how to fix this soon, as I rely on this for tracking my activity. My Motion & Fitness settings haven't changed, they are correct.


Anyone else experiencing this?

iPhone 15 Pro, iOS 17

Posted on Feb 4, 2024 10:28 PM

Reply
5 replies

Feb 4, 2024 10:37 PM in response to Forrest

iOS updates generally aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. Fitness app issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors.



See what each update does: About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



Feb 4, 2024 10:43 PM in response to Forrest

I've observed and addressed that matter previously. Here is the reiteration of my response:


"Given your IT/Tech background, let me express it more clearly:


Considering your expertise in IT/Tech, wouldn't all iPhone 15 Pro devices running iOS 17.3 be affected if there's indeed a bug? Additionally, if the bug does exist, the correction can only be implemented in the upcoming iOS update. Therefore, you'll need to patiently await the release of the next iOS update for the issue to be resolved."

Feb 29, 2024 09:30 AM in response to Forrest

Yes, my phone is updated to 17.3.1 and had been for awhile. Just starting on Tuesday did my iPhone tracking stop tracking steps. Nothing has been touched in settings, etc. All videos, tutorials and "helpful hints" posted online have been done. My privacy and tracking is on for motion and fitness and health.


I want my step count back as that was one of my 2024 resolutions. APPLE?? Where are you? Please fix or at least give us updated instructions on how to get the count back.


Thanks

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iOS 17.3 Fitness app not updating activity

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