High Mobile / Cell Data usage system services software update

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jPhone7 Author

Level 1

69 points

High Mobile / Cell Data usage system services software update

I have turned off all iOS operating system related automated updates and downloads.

I have turned off all App Store automated downloads and turned off using mobile data for App Store Downloads.

I have set Low Data Mode in Mobile Data settings.

Yet, iOS is using 900mb so far this month on system services software updates. See screenshot.

I have reported already via Apple Feedback.

To the “Community Experts”: I am not looking for one of your lengthy and very friendly messages that repeat my concerns, acknowledge my emotions, and then paste articles to knowledge base articles. I am looking for real help from real people that are engaging in the issue, have the same experience and found a solution possibly.

iPhone XS Max, iOS 17

Posted on Jan 27, 2024 02:26 PM

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Answer 1

jPhone7 Author

Level 1

69 points

Jan 29, 2024 10:02 PM in response to jPhone7

There’s a longer living thread here:

https://forums.macrumors.com/threads/high-usage-of-software-update-over-cellular.2377863/page-5?post=32892419#post-32892419

No solutions yet.

I’d encourage everyone with this issue to fill out an Apple Feedback form:

Feedback - iPhone - Apple

Today, another 150MB were used by Software Update, even all of the above mentioned settings were off. Additionally I had turned off mobile data for “Settings”. But that didn’t help.

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Answer 2

jPhone7 Author

Level 1

69 points

Jan 30, 2024 05:45 PM in response to jPhone7

Even with all possible mobile data settings turned off and Low Data Mode turned on, today another couple of 100MBs were consumed with in minutes by Software Updates.

the counter is now at 1.22GB this month just for software updates.

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Answer 3

jPhone7 Author

Level 1

69 points

Feb 2, 2024 08:49 PM in response to jPhone7

For everyone who has that problem: there’s an indication that this could be related to using Apple Maps in active navigation mode.

I am testing at the moment if this issue persists when not using Apple Maps at all. In fact I’ve deleted Apple Maps for now. And am back to Google Maps for car navigation.

So far I haven’t seen data usage increase logged under Software Updates.

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Answer 4

jPhone7 Author

Level 1

69 points

Feb 7, 2024 05:58 PM in response to jPhone7

Deleting (probably not using would be enough) Apple Maps has solved the issue potentially. No more hundreds of MB mobile data are consumed under Software Update. In my case that lead to 1.5 to 2GB per month.

Google maps appears to be far less data hungry.

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High Mobile / Cell Data usage system services software update

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