ipad finds airprint but won’t load printer

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Level 1

4 points

ipad finds airprint but won’t load printer

This is only since I got my new ipad. When clicking “print” it loads preview. Says no printer selected. I click that it shows my printer to select. I select my printer. The little wheel spins around and then it goes blank and does not load that printer. From there I can click “send to” and select my HP printer App and print from there no problem. The printer is online, it is connected to wifi and I have rebooted my ipad. I have an ipad pro 12.5 i believe series 6. or whatever the newest pro # is.

Posted on Jan 25, 2024 08:10 AM

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Answer 1

ProustGiulio

Level 10

209,754 points

Jan 25, 2024 08:16 AM in response to junglegraph

Have you already tried this steps?:

Turn off ALL your devices (printer included);
Turn off your modem router for at least 1 minute;
Turn your modem router back on, and wait for its complete autoconfiguration (it may take some minutes);
Turn your printer back on and make sure it is connected to your wifi network;
Turn your iPad back on nd make sure it is connected to your wifi network.
Test Airprint options.

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Answer 2

Feb 26, 2024 01:40 PM in response to ProustGiulio

I have the same issue and followed all the recommended steps but the problem persists. iPad 10th generation. My iPhone 14 Pro Max works fine with the air printer.

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ipad finds airprint but won’t load printer

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