I updated my iPhone12 to 17.2.1 and all of my emails disappeared

I updated my iPhone12 to 17.2.1 and all of my emails disappeared. I restarted (including the one where you hut volume up, vol down, and then long press the side button until the logo appears) and that did nothing. I deleted the two email accounts and re-added them, and that brought some back, but nothing past Monday. Can anyone please advise? TIA!


[Re-Titled by Moderator]

iPhone 12, iOS 17

Posted on Jan 13, 2024 07:45 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2024 03:09 AM

I shouldn’t have to set-up all of my personal email accounts due to your update failures. This is absolutely BS. I should expect to have the same features I had prior to the update. An UPDATE literally means an upgrade to what I had previously.

5 replies

Jan 13, 2024 07:48 AM in response to KelliKelliKelliKelli

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...



Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



You may have enabled two step verification on Google --> Sign in with App Passwords - Google Account Help

You may have enabled Authenticator for Yahoo --> Generate and manage third-party app passwords | Yahoo Help

You may have enbled 2-step verification for Outlook --> Manage app passwords for two-step verification

You may have activate 2-step verification for Aol --> Create and manage third-party app passwords - AOL Help


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I updated my iPhone12 to 17.2.1 and all of my emails disappeared

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.