How to identify and remove virus from my iPhone

uhm… well i was using an app (from the App Store) that lets you watch lots of free movies and i was watching atla (avatar the last airbender) and every episode you have to watch an add in order to watch the next episode. and then i wanted to watch the next episode and an add came up. it looked so realistic. it said i had the Trojan Virus! i was so confused and scared. it said it took 17% damage. i clicked on the “remove virus” because i believed it and i was so scared. i unfortunately downloaded the app, and it said i had (i forgot the number) viruses as soon as i opened the app. I pressed “remove virus” and it said i had to pay in order for it to protect my device. i didn’t pay because i knew my dad would get mad, so i deleted the app. i don’t know what to do now! i don’t know if i actually have a virus on my phone 🙁, please someone reply as soon as you see this 😭😭


[Re-Titled by Moderator]

iPhone XS, iOS 17

Posted on Jan 3, 2024 11:27 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2024 11:31 AM

All such messages are scams presented by criminals. Never downloaded anything based on such messages.


NOTE: Any time you attempt to view for free any content, that is normally a charged item, you will most likely see such bogus messages.

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7 replies

Jan 3, 2024 06:40 PM in response to nat_77

This pop-up has been shown several times with other users. THIS IS A SCAM. DO NOT INTERACT WITH ANYTHING THAT MENTIONS SUPPORT. Do not call the number listed on the pop-I’m up if it shows up. This calls a scammer and forces you to pay for random things to fix it that you don’t need. This can occur on Apple & Windows Systems. Nothing is wrong with your device. Everythings gonna be okay.

Apr 5, 2024 11:28 PM in response to nat_77

Hi there!


Don't worry your iPhone is fine it’s just a scam 100% Apple will never tell you that you have a virus on your iPhone just dumb scammers are trying to scare you and trick you by download some bogus app just to harm your iPhone but don’t worry you iPhone is okay


read this article how to prevent scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


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How to identify and remove virus from my iPhone

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