Issues with iOS 17.2.1 on iPhone XS Max

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Level 1

5 points

Issues with iOS 17.2.1 on iPhone XS Max

I am currently encountering issues with my iPhone XS Max after updating it to iOS 17.2.1 recently. I have observed that after about an hour or 2 hours of usage, some applications start freezing, and the phone stops responding. I would try to switch it off by pressing the power button and the up volume key but it wont respond. I would also use Siri command to "restart my phone" but it wouldn't work as well. It will take over 30 minutes before the phone restarts itself and it is not encouraging.

Please, how can I solve this issue and if it cannot be solved, how can I revert back to iOS version 16.xxx in order to have my peace of mind?

Thank you.

MacBook Pro 15″, macOS 13.6

Posted on Dec 31, 2023 04:09 PM

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Answer 1

Top-ranking reply

gaurav_18

Level 1

14 points

Jan 14, 2024 03:39 PM in response to izi2brauz_

Following the installation of iOS 17.2.1 on my iPhone XS Max, the device consistently undergoes a reboot every 5 minutes. Is there a resolution available for this issue, or could someone provide guidance on reverting to a previous iOS version?

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Answer 2

izi2brauz_ Author

Level 1

5 points

Jan 1, 2024 03:26 AM in response to Axel Foley

Maximum Capacity: 80%

Peak Performance Capability: Your battery is currently supporting normal peak performance.

I know of no known Apple Authorized Repairs Center in my State (Akwa Ibom State) or Country (Nigeria).

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Answer 3

Axel Foley

Level 10

150,906 points

Jan 1, 2024 08:20 AM in response to izi2brauz_

The battery capacity has reached to 80% and I recommend that you get the battery replaced. You may have a local repair shop which you can inquire about the battery.

Axel F.

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Answer 4

Axel Foley

Level 10

150,906 points

Dec 31, 2023 06:06 PM in response to izi2brauz_

You are not going to be able to downgrade to a lesser iOS version. This is not supported by Apple.

You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.

Axel F.

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Issues with iOS 17.2.1 on iPhone XS Max

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