email "There is a problem with your payment information."

I keep getting a message that my payment info (VISA) isn't valid. I just got an email saying the same thing. My credit card information is up to date and the expiry date isn't until 2025. I can't figure out what the problem is. I tried to remove that credit card then add it again, but it won't let me as I have subscriptions that require a credit card. Please help!


Edited to add: I also get the message "Your credit card is about to expire" error every time I try to purchase credits for a game when my CC doesn't expire until 2025.


Many thanks and Happy New Year!

Posted on Dec 31, 2023 02:52 PM

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email "There is a problem with your payment information."

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