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we are on family sharing, and I can’t change this information. The only thing that has changed is I got a new iPad the information transferred.

Posted on Dec 30, 2023 03:48 PM

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1 reply

jeremyw013

Level 4

1,366 points

Dec 30, 2023 03:52 PM in response to Drewhussey

Hi!

Since you mentioned you are on Family Sharing and you cannot change the payment method, who ever organized Family Sharing is the one who can add or update payment methods.

If you have any further issues, don’t hesitate to reach out! Hope this helps! 🙏🏻

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