User profile for user: fentonius
fentonius Author
User level: Level 1
10 points

Issue with Carplay - 2023 RAM 1500 Driver Side Speaker not working

Hi there


I'm running the latest iOS version 17.2.1 on my iPhone 15 pro and I'm having an issue with the delivery of sound in my 2023 RAM 1500 (with the large display unit) which didn't exist with iOS version 17.2.0. Sound plays perfectly fine through the 7 speaker system, that is, until I activate Apple CarPlay - once that app initializes, the sound comes through all but the drivers speaker which yields no sound at all (even at full volume).


I have tried adjusting the navigation/narration volume of the unit, it has no effect.


Nothing seems to resolve the issue, unless I disconnect my iPhone, then the speakers work fine. Is anyone else having this issue?

iPhone 5c, 10

Posted on Dec 30, 2023 09:21 AM

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User profile for user: Signal_Nerd
Signal_Nerd
User level: Level 1
9 points

Posted on Jan 28, 2024 07:44 PM

Same here, doesn’t do it with my wife’s phone…

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User profile for user: fentonius
fentonius Author
User level: Level 1
10 points

Mar 28, 2024 07:29 AM in response to rcrayj

Update - I'm running the latest IOS version 17.4.1; unfortunately, the problem still persists, but I've discovered that occasionally, if I unlock my iPhone and manually close each running app by swiping them upwards, sometimes it triggers the driver's side speaker back to functioning again. It's not a reliable fix, but it has been effective at times - you might want to try that.


In my opinion, this issue stems from a bug in the iPhone's software. It seems that the applications retain control over the voice command feature (like Siri or navigation), which somehow leads the RAM Carplay system to disable the driver's side speaker—presumably to prioritize voice commands for the driver. However, no voice command is produced, hence the silence.


Apple, can you look into this for us please?

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Issue with Carplay - 2023 RAM 1500 Driver Side Speaker not working

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