iPhone 11 freezing after 17.2.1 release

My iPhone 11 is almost out of order after release update to 17.2.1

cant search in contacts, not ringing, can’t answer calls, had to wait 1 minutes to dial a number after pressing name, no WhatsApp voice note and more. Unbelievable slow and malfunction. What to do? Help please

iPhone 11, iOS 17

Posted on Dec 29, 2023 11:56 AM

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Question marked as Top-ranking reply

Posted on Jan 8, 2024 10:55 PM

My daughter has the same issue on her iPhone 11. The screen also blacks out and when it decides to come back on, all of the apps that were open appear blacked out, too. I tried resetting it using the up volume, down volume, then holding the power button until it restarted, but this did not resolve the issue. I even tried clearing the cache in Safari in an attempt to troubleshoot. She can no longer upgrade the operating system. Is this Apple’s attempt to phase out the 11s so people will buy a newer model?


If not, what else do you suggest we try?

3 replies
Question marked as Top-ranking reply

Jan 8, 2024 10:55 PM in response to WheelieNick

My daughter has the same issue on her iPhone 11. The screen also blacks out and when it decides to come back on, all of the apps that were open appear blacked out, too. I tried resetting it using the up volume, down volume, then holding the power button until it restarted, but this did not resolve the issue. I even tried clearing the cache in Safari in an attempt to troubleshoot. She can no longer upgrade the operating system. Is this Apple’s attempt to phase out the 11s so people will buy a newer model?


If not, what else do you suggest we try?

Jan 19, 2024 08:31 AM in response to WheelieNick

I'm experiencing same problems, after iOS 17.2.1 update on my iPhone XS Max:

  • Frequent freeze/crash in Apple Calendar app -- especially if I select an appointment for details/edit
  • Inability to search Contacts
  • Set-up ("connecting...") for outbound calls takes > 30 seconds


Thanks for instructions to perform iPhone "hard re-start." Makes no difference.

Other actions that have made no difference:

  • Reset network settings
  • Substantial reduction of Contacts duplicates and overall Contacts entries
  • Settings->Contacts->Siri&Search: Turn off "Show App in Search" and "Show Contact Suggestions"

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iPhone 11 freezing after 17.2.1 release

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