Bose Quiet Comfort II earbuds disconnects from iPhone

Here are some troubleshooting steps you can try:

1. Begin by turning off both your iPhone and the Bose Quiet Comfort II earbuds. Turn them back on after a minute and attempt to reconnect.
2. On your iPhone, go to Settings > Bluetooth, find your Bose earbuds in the list of devices, and tap the "i" icon next to them. Then select "Forget This Device." After that, re-pair the earbuds by putting them in pairing mode and connecting them through the Bluetooth settings.
3. Ensure that both your iPhone and the Bose Music app are running the latest software versions available. Sometimes, updates can resolve compatibility issues.
4. Go to Settings > General > Transfer or Reset > Reset > Reset Network Settings on your iPhone. This action will reset Wi-Fi networks and Bluetooth connections. Reconnect your earbuds afterward.
5. Interference from other Bluetooth devices or even environmental factors could disrupt the connection. Try using the earbuds in different locations to see if the problem persists.
6. If none of the above steps work, try performing a factory reset on your Bose earbuds. This usually involves following specific instructions from the user manual.

Reaching out to Bose customer support or checking their forums might provide more tailored solutions or insights from others experiencing similar problems.

Bose QuietComfort Earbuds II | Bose Support

I’m having the same issue with Bose, my Sony earbuds connect flawlessly but the Bose I’ve had problems since I first bought them and been through the re-pairing the headphones also. Looks like they are going to have to go.