Cellular Plan getting Removed for iPhone 11 Pro

My phone has 2 Sims Primary (eSim) and Secondary(Physical Sim) Since yesterday my phone’s “Secondary” Sim(cellular plan )is getting automatically removed. I m getting a dialogue box saying “Cellular Plan Removed” “Secondary” is no longer available.

This keeps occurring and it’s causing difficulty in using the network i have to switch off n on the phone each time

What’s the solution for this

iPhone 11 Pro, iOS 16

Posted on Dec 28, 2023 12:52 AM

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Question marked as Top-ranking reply

Posted on Dec 31, 2023 03:29 AM

The same thing happened to me (same context and iPhone model) and here is how I fixed it:


1- Remove the physical SIM from your iPhone and replaced it with a physical SIM from the same carrier as the eSIM (might work with a different carrier but I couldn’t try it).


2- A window asking you if you want to add the new SIM to your device will appear and you have to accept it.


3- Remove the physical SIM and replace it with your previous physical SIM.


NB: this might be a temporary fix as I only found out about this a minute ago.

3 replies
Question marked as Top-ranking reply

Dec 31, 2023 03:29 AM in response to altair241

The same thing happened to me (same context and iPhone model) and here is how I fixed it:


1- Remove the physical SIM from your iPhone and replaced it with a physical SIM from the same carrier as the eSIM (might work with a different carrier but I couldn’t try it).


2- A window asking you if you want to add the new SIM to your device will appear and you have to accept it.


3- Remove the physical SIM and replace it with your previous physical SIM.


NB: this might be a temporary fix as I only found out about this a minute ago.

Dec 28, 2023 12:53 AM in response to altair241

To use two different providers, your iPhone must be unlocked. Otherwise, both plans must be from the same provider. If a CDMA network provides your first SIM, your second SIM won't support CDMA. Contact your network provider for more information. 


If you have an enterprise or corporate data service plan, check with your company administrator to see if they support this feature.

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Cellular Plan getting Removed for iPhone 11 Pro

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