Not receiving emails on my iPhone

As of 12/15/2023 i stopped getting new emails alerted my storage was full i had to pay again & buy more iCloud space i paid got the space and it usually starts working again right away but this time kt hasn’t and i only get new emails from apple iv checked all settings ect i believe that it just didnt update or something on their end when i paid my iCloud storage even tho shows everything is all set and i have space it just didn’t reactivate i even went ahead and bought another larger space plan just to put it through the system agand still nothing only apple emails iv tested by sending myself email from other email accounts ect .nothing comes

through.iv also check my email on the icloud website just to make sure it wasn’t justmy phone and no new mail there either


[Re-Titled by Moderator]

Posted on Dec 27, 2023 3:43 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2023 3:45 PM

These tips may help:

-Check if you're using filters in the message list that are preventing expected messages from being shown.

-Try sorting messages in the message list by Date or another attribute, or searching for messages, to verify if you received them.

-Check whether your account is offline or disabled (inactive).

5 replies
Sort By: 
Question marked as Top-ranking reply

Dec 27, 2023 3:45 PM in response to hey233

These tips may help:

-Check if you're using filters in the message list that are preventing expected messages from being shown.

-Try sorting messages in the message list by Date or another attribute, or searching for messages, to verify if you received them.

-Check whether your account is offline or disabled (inactive).

Reply

Dec 27, 2023 4:06 PM in response to hey233

It was originally full, payment fully went through got receipt showed showed all the extra space i had ect but still didn’t work only worked for emails from apple even tho looked like it was all good so i even went ahead and bought a bigger plan that i dont even need just thinking maybe computer glitch didn't reset my acct or something and that completely went thru also showed as if everything fine had to s of space still nothing no new emails on any devices or on .com but now i got working by signing out of device and resigning in instantly started getting new emails 👍🏻

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not receiving emails on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.