iphone Calls going on hold when using Carplay

The issue of calls going on hold during CarPlay use can be quite frustrating. Here are a few steps you can take to address this problem:

1. **Update iOS:** Ensure that both your iPhone and the car's infotainment system are running on the latest software versions. Software updates often include fixes for such issues.

2. **Restart iPhone and Car:** Sometimes, restarting both devices can help resolve connectivity issues. Restart your iPhone and also restart the car's infotainment system.

3. **Check CarPlay Settings:** On your iPhone, go to Settings > General > CarPlay. Tap on your car's name, then check the settings for Phone calls. Ensure that the "Automatically" option is selected for the "Audio from" setting.

4. **Reset Network Settings:** Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi, Bluetooth, and cellular settings. Reconnect your iPhone to your car's system afterward.

5. **Check Lightning Cable:** Ensure that the lightning cable used to connect your iPhone to CarPlay is in good condition and firmly connected. A faulty cable might cause interruptions.

6. **Check Car's Compatibility:** Confirm that your car's infotainment system is fully compatible with your iPhone model and its iOS version. Sometimes, compatibility issues can cause problems.

7. **Disable Bluetooth Conflicts:** If your iPhone connects to the car both via Bluetooth and CarPlay, try disconnecting the Bluetooth connection temporarily to see if it resolves the call hold issue.

8. **Contact Support:** If the problem persists after trying these steps, consider contacting the car manufacturer's support or Apple Support for more specific troubleshooting steps or to report the issue.

Addressing call hold issues during CarPlay use often involves a combination of software settings, connections, and compatibility checks. If none of these steps resolve the problem, professional assistance might be necessary to diagnose and rectify the issue.