“Address verification failed “

I’ve trying to transfer Apple Cash to my bank, I’ve done it before many times, but now all of a sudden, it’s saying address verification failed.. I’ve went through all the settings and all the addresses are correct..

iPhone 14 Pro Max, iOS 17

Posted on Dec 26, 2023 9:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2024 11:48 AM

Quick answer: Try including the extra 4 digits of your full zip code in the address you have saved in the Wallet app. Your bank might be using this 9 digit zip code to verify things as opposed to the normal 5 digit zip code.


This was absolutely infuriating and took over an hour to resolve. Hoping this post helps someone else save some time. I was trying to transfer Apple Cash to my PNC Debit card and kept getting "Address Verification Failed" despite no issues in the past. After logging in to see what PNC actually had as my address I noticed they stored my address with the full zip code consisting of 9 numbers (e.g. "44567-1234"). With that info I then turned back to the Wallet app and updated my address to include those extra 4 numbers in the zip code field and then everything worked. Note: After entering the normal 5 numbers of the zip code, once you type the hyphen ("-") the Wallet app will turn the field red as if it has an error. Just keep typing the last 4 numbers after the hyphen and the field will then turn back to normal.

4 replies
Question marked as Top-ranking reply

Jun 6, 2024 11:48 AM in response to chata485

Quick answer: Try including the extra 4 digits of your full zip code in the address you have saved in the Wallet app. Your bank might be using this 9 digit zip code to verify things as opposed to the normal 5 digit zip code.


This was absolutely infuriating and took over an hour to resolve. Hoping this post helps someone else save some time. I was trying to transfer Apple Cash to my PNC Debit card and kept getting "Address Verification Failed" despite no issues in the past. After logging in to see what PNC actually had as my address I noticed they stored my address with the full zip code consisting of 9 numbers (e.g. "44567-1234"). With that info I then turned back to the Wallet app and updated my address to include those extra 4 numbers in the zip code field and then everything worked. Note: After entering the normal 5 numbers of the zip code, once you type the hyphen ("-") the Wallet app will turn the field red as if it has an error. Just keep typing the last 4 numbers after the hyphen and the field will then turn back to normal.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

“Address verification failed “

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.