What if it gets stuck on verifying update?

I keep on trying to update my Iphone 12 pro and it just keeps showing verifying update for days with out doing anything and I can't stop it until I unplug it and let the battery die. I now can't access my cellular data either without having the update


iPhone 5, iOS 9

Posted on Dec 23, 2023 10:53 AM

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1 reply

Dec 23, 2023 12:04 PM in response to KirstenEmerson

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) Once the above has been completed successfully, then your iPhone should be back to the normal Home Screen - You can then attempt to update your iPhone using the following instructions:

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection or a 5G cellular connection. You cannot update over a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 10GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

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What if it gets stuck on verifying update?

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