Trackpad is laggy, sometimes doesn't work at all

Question

Trackpad is laggy, sometimes doesn't work at all

I have MacBook Pro 14 on m1 pro.

After update on 14.2, just one or 2 days later, I've got very laggy reaction on my trackpad.

2 days later it was so bad, that I couldn't even use my laptop.

Haven't done with my laptop anything unusual. But first laggs I've noticed while streaming on Samsung TV via apple TV.

I've also moved to Bali, so I thought maybe humidity could damage it, but I don't want believe, that 2000$ laptop will be damaged by different climate

[Edited by Moderator]

MacBook Pro 13″, macOS 10.14

Posted on Dec 20, 2023 03:28 AM

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Answer 1

John Galt

Level 10

153,562 points

Dec 21, 2023 06:16 AM in response to mikhail_absava

I'll have to pay for fixing poor quality of the product? 😒

If that is a question I do not have an answer. Contact Apple.

Never had to repair any of my mac's

Nor have I but if I did I would be contacting Apple, not asking here where nobody can do that for you.

Official Apple Support

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Answer 2

John Galt

Level 10

153,562 points

Dec 20, 2023 04:35 AM in response to mikhail_absava

Please determine if the same problems occur in "Safe Mode": Use safe mode on your Mac - Apple Support.

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Answer 3

John Galt

Level 10

153,562 points

Dec 20, 2023 09:24 AM in response to mikhail_absava

In that case there is a likelihood the trackpad or related hardware is damaged, possibly by a battery that is not working properly. Contact Apple to get it fixed: Official Apple Support

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Answer 4

Dec 20, 2023 06:24 AM in response to John Galt

Yep, tried several times, same problem even in safe mode

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Answer 5

Dec 20, 2023 09:46 PM in response to John Galt

But there was no physical damage, or liquid ingress, battery has no problem either.

I'll have to pay for fixing poor quality of the product? 😒

Never had to repair any of my mac's

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Trackpad is laggy, sometimes doesn't work at all

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