Apple Pay asks for assistive touch

I am trying to use Apple Pay and when I do it tells me to turn on AssistiveTouch. Why is it doing that it didn’t used to do that before?

iPhone 13

Posted on Dec 19, 2023 03:00 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2023 09:11 AM

Check for the setting to Confirm With AssistiveTouch, which apparently overrides Face ID even when AssistiveTouch is off. It does not appear on my device, but has worked for others.

https://discussions.apple.com/thread/253416401?sortBy=newest_first

https://discussions.apple.com/thread/253318949?sortBy=best


Do you have a watch paired with your iPhone? The watch uses AssistiveTouch to allow double tapping side button to allow purchases.

5 replies
Question marked as Top-ranking reply

Dec 20, 2023 09:11 AM in response to scottsipad1

Check for the setting to Confirm With AssistiveTouch, which apparently overrides Face ID even when AssistiveTouch is off. It does not appear on my device, but has worked for others.

https://discussions.apple.com/thread/253416401?sortBy=newest_first

https://discussions.apple.com/thread/253318949?sortBy=best


Do you have a watch paired with your iPhone? The watch uses AssistiveTouch to allow double tapping side button to allow purchases.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pay asks for assistive touch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.