Can't get Guided Access to work on iPad

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Level 1

34 points

Can't get Guided Access to work on iPad

I did enable Guided Access on my iPhone so I know I am doing the right steps. But I set my iPad up the same way and when I go into an App and triple click the Home button it simply exits the App back to the Home screen filled with App icons. I have tried this with Photos, Safari, Google and other Apps.

What is the problem and how to fix it so I can use Guided Access on the iPad to keep users in just one App (Photos)?

All software is up-to-date.

iPad, iPadOS 17

Posted on Dec 18, 2023 10:16 PM

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Answer 1

pubwvj Author

Level 1

34 points

Dec 26, 2023 9:52 PM in response to pubwvj

On MacRumor's Forums TenSixTurtle gave me a lead to the answer suggesting resetting settings. Details:

"It works on my iPhone but not my iPad. Both have the same iOS and I carefully checked all the setting related to Guided Access and they are all the same. All the software is uptodate on both devices. I see other people using Guided Access on the iPad, same model 6th generation, so that should be okay. I am trying the reset next. Network settings first.... Golly, gee, whilikers!!! After resetting the network settings I can now use Guided Access on my iPad. I tested first without doing anything (no network setup). It worked. I am now reconnecting to the WiFi network... Guided Access is still working while connected to the network. Yeah! Thanks!"

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Can't get Guided Access to work on iPad

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