It says we are in a different country or region. What does that mean?

when we try family sharing it says we aren’t in same country or region

Posted on Dec 10, 2023 09:24 AM

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Can't add daughter to family sharing, says country/region does not match, even after country and region have been updated. I have sent my daughter a link to add her to my family group. She has updated her country and region on her phone, but it still will not let her into my family group. We live in the same house, and have the same country and region. This is absurd.
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Can family members in other countries share in the family subscription? I’m in the U.S. and another family added in the subscription lives in Germany. She cannot access the Apple TV and Apple Music. How can this be resolved?
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1 reply

Jan 5, 2024 01:40 PM in response to krazyk4

I finally figured it out. 🤪 The group organizer needs to go to iCloud+ then scroll down to Private Relay once you’ve in go to IP address Location touch maintain general location then go back out to iCloud main page until you see share iCloud storage with family. The reason you don’t see it invitations is because you were only allowing the country and time zone. Hope this helps.

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It says we are in a different country or region. What does that mean?

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