Apple Pencil PDF issue

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Level 1

4 points

Apple Pencil PDF issue

Apple Pencil v2 does not work properly on a certain PDF doc. It’s the same PDF template I’ve been using for a couple of years, and ever since the last OS update 17.1.2 (21B101), as soon as the pencil touches the screen, the big keyboard pops up, and won’t allow the pencil to draw. I’ve tried other PDF docs, and it still works. I’ve tried updating the template from my employer, but no joy. I have not changed any settings on the iPad Pro (2021 12.9). Scribble is not on. Very frustrating. Any assistance is greatly appreciated. I have screen recorded the issue, but it seems I can’t upload here.

iPad mini, iOS 12

Posted on Dec 2, 2023 07:19 PM

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Answer 1

Dec 15, 2023 05:51 PM in response to Jan_Camira

it happened to me also, after updating to 17.1.2, some of my PDF stopped opening and the ones that were opening, there was a very bad pencil lag.

I am using 'good notes' also, so I opened the pdf file in good notes, which then made a fresh copy of the pdf file in good notes directory. Then, I replaced the "not opening PDF" with the "copy of pdf" from the good notes, and now it is working fine.I hope it would be of some use for you.

best luck!

17.1.2 update was a nightmare anyhow

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Answer 2

Jan_Camira Author

Level 1

4 points

Dec 15, 2023 07:34 PM in response to malkeet48

Thank you so much…that worked perfectly.

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Apple Pencil PDF issue

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