beats studio pro won't connect to samsung TV

TV recognizes the beats headphones but won't pair successfully.


and yes, I've reset the headphones several times and made sure the firmware is up to date.

Beats

Posted on Nov 26, 2023 12:22 PM

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Posted on Nov 26, 2023 05:06 PM

Since you have already reset them multiple times, updated the firmware, & verified other Bluetooth devices can pair with this TV, then I can only think of two things that are possible:


  1. These Beats are not compatible, and/or
  2. They are defective.


As such, I suggest that you contact Apple Support directly for further assistance with this matter. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

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Question marked as Top-ranking reply

Nov 26, 2023 05:06 PM in response to jzpalacio

Since you have already reset them multiple times, updated the firmware, & verified other Bluetooth devices can pair with this TV, then I can only think of two things that are possible:


  1. These Beats are not compatible, and/or
  2. They are defective.


As such, I suggest that you contact Apple Support directly for further assistance with this matter. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

beats studio pro won't connect to samsung TV

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