I sent Apple Pay to wrong person

I was trying to send my stepson a payment on Apple Pay for his birthday, and I put in one of the numbers wrong and contacted the person in the person refused to return the money

iPhone XR, iOS 15

Posted on Nov 21, 2023 03:25 PM

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Question marked as Top-ranking reply

Posted on Nov 21, 2023 03:43 PM

Here is the guide for disputing the transaction:

Cancel or dispute a payment 

  1. Open the Messages app, then open the conversation and tap the payment.
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
  3. Tap Cancel Payment.

If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

Depending on your bank or card issuer, it might take 1-5 business days for the money to be refunded. 

Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.

6 replies
Question marked as Top-ranking reply

Nov 21, 2023 03:43 PM in response to sheletta225

Here is the guide for disputing the transaction:

Cancel or dispute a payment 

  1. Open the Messages app, then open the conversation and tap the payment.
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
  3. Tap Cancel Payment.

If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

Depending on your bank or card issuer, it might take 1-5 business days for the money to be refunded. 

Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.

Feb 21, 2024 09:09 PM in response to anitra97

anitra97 wrote:

I made a mistake a put the wrong name cause I had two of the same name different number save

You can cancel the payment if they have not accepted it. If they did, ask them for your money back. These options as well as a link to contact Apple are in the following Support Article. There is no guarantee Apple will be able to help as they also note that sending Cash is like any other private transaction between 2 people, so make sure you know who you are sending the money to.

Send and receive money with Apple Cash - Apple Support

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I sent Apple Pay to wrong person

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