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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
faulty display, i bought this last november and of course this happens when i lose 1 year warranty. not impressed, won't buy apple ever again. it's not the wallpaper, it's on every website, movies, amazon, ETC. i can't believe apple hasn't recalled these. i've seen tons of other threads where people have had this problem.
MacBook Air
Hi I had this happen to my own device. The computer is in pristine condition no damage and they showed up. If you know for sure your MBA has not had any physical damage. Call Apple again and ask to speak wiith a Senior Advisor. If they give you pushback ask to speak with a Supervisor and tell them your device is undamaged - never dropped or exposed to h20 or had anythingdropped on it. They will set up an exception for the repair OOW.
Of course if the device was dropped then disregard. I hope this helps.
Hi I had this happen to my own device. The computer is in pristine condition no damage and they showed up. If you know for sure your MBA has not had any physical damage. Call Apple again and ask to speak wiith a Senior Advisor. If they give you pushback ask to speak with a Supervisor and tell them your device is undamaged - never dropped or exposed to h20 or had anythingdropped on it. They will set up an exception for the repair OOW.
Of course if the device was dropped then disregard. I hope this helps.
Just got off the phone and indeed, the first advisor gave me a hassle. The senior advisor gave me the one-time exception once i take it to the apple store tomorrow. just wanted people to know it is a defect.
Try and use another background to see if the issue persists. On this picture, I don't see a direct hardware problem
M series air horizontal lines on screen is a known defect.
