iPhone 15 , IOS17.1.1 photos sharing issue

I’ve been selecting multiple photos and trying to share , but the screen is going blank white, and some times the options to send (airdrop, WhatsApp, gmail,etc …when I click it’s not activating. Not able to send single photo from album

iPhone 15, iOS 17

Posted on Nov 20, 2023 10:57 AM

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Posted on Jan 2, 2024 05:35 AM

Same issue here with “deactivated” buttons on IPhone 15 pro, this is delusional 🙄 iPhone restart doesn’t help even for a minute

does anyone have a clue??

7 replies

Dec 27, 2023 05:43 AM in response to abhilash90

I use iOS 17.2.1 on 15 Pro Max and can not share pictures or website to any apps. All buttons are like "deactivated". But, if I restart iphone, then is working at the beginning.. after some minutes again all doesn't work.

BTW - my first iphone, switched from Android and this is supprisungly something new... I"ve never had such issue before with Android. Weird. My first Apple product and hope not he last one:(

Dec 30, 2023 05:01 PM in response to RaduAndreiq

Thank you for your suggestion. Very frustrating. I have this issue on my iPhone 13 when trying to share photos from inside photos gallery, as well as sharing through apps. Only way I have been able to fix it is to shut down my phone, restart and then I can share once and after the options go blank or unresponsive.


Waiting for an update is really frustrating. Only consolation is that others are having the same problem, so hopefully Apple will come up with a fix.

Jan 17, 2024 09:29 AM in response to ENERSPRIT

I'm seeing this issue on wife's new iPhone 15 Plus / IOS 17.2.1 but not my iPhone 15 Plus IOS 17.2.1.

A large number of folk are reporting same issue in Apple Community. Resolutions range from what you and others have shared here to restoring the impacted iPhone from backup. The common step on all is doing a phone restart. So, I only did a restart and the issue was gone. All the other suggested actions appear to be "red herrings". Doing a restart resets any number of things including whatever causes this IOS bug. Apple needs to resolve the root cause of this bug, which unfortunately must come with a future IOS update.


P.S. Sadly, the phone restart is analogous to a MS Windows reboot/restart and the issue has been reported to appear again. We are waiting to see when/if this happens. Lastly, I am also reluctant to restore the phone from backup because IOS will at some point attempt an update to 17.2.1.

Apple needs to provide a fix.

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iPhone 15 , IOS17.1.1 photos sharing issue

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