Just bought my iMac a few weeks ago. Today, while tying a word doc, the keyboard would freeze on occasion and make a clicking sound. It goes back to normal when I click the mouse. Then after typing a page of word again, it suddenly freezes again and makes he clicking sound. Anybody know what's happening?
iMac 21.5″, macOS 14.0
Try the following, perhaps we can find something obvious causing the problem.
It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211 It is helpful to us if you download the report to your Desktop.
Please restart in Safe Mode and then restart normally and test.
Happens on my new iMac and on my 9 year old MacBook Pro. This started several months ago and I cannot determine what triggers it. Extremely frustrating. Seems to happen more when typing in Word.
iMac and keyboard freezes and clicks on occasion.
