My Apple TV is stuck at Bluetooth icon with Phone and nothing else, Factory reset failing

Tried using an iPhone to reset to factory settings, While trying to reset using an iPhone it comes back to a Bluetooth screen in a few seconds, Is this expected how do I know if its resetting or failed to reset? My iPhone is iOS 17.1, Apple TV 4K 2nd Gen

Apple TV 4K, tvOS 17

Posted on Nov 12, 2023 10:09 PM

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Posted on Apr 9, 2024 03:43 PM

Bumping this up. I’m having the same issue, got a popup message on my iPhone to begin recovery, but now it’s just sitting at a black screen with a hand holding an iPhone with a Bluetooth symbol with the Apple TV box in the back. There’s no text on my phone or my TV screen indicating if the process is taking place or if there’s an issue. Nothing. Very unclear.

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Question marked as Top-ranking reply

Apr 9, 2024 03:43 PM in response to blackpepper32

Bumping this up. I’m having the same issue, got a popup message on my iPhone to begin recovery, but now it’s just sitting at a black screen with a hand holding an iPhone with a Bluetooth symbol with the Apple TV box in the back. There’s no text on my phone or my TV screen indicating if the process is taking place or if there’s an issue. Nothing. Very unclear.

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My Apple TV is stuck at Bluetooth icon with Phone and nothing else, Factory reset failing

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