Ios17.1.1 Outlook email password issue

Continuously asks to re enter outlook password without solution after update.

NOTE: this is not a Microsoft issue since the mail app is part of IOS and coordinate between Apple and Microsoft are supported to occur prior to updates! Please give us a resolution for this problem

iPhone 6s, iOS 15

Posted on Nov 12, 2023 06:47 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 14, 2023 06:09 AM

Yeah this has been happening to me also, my brother and my dad had the same issue. I did everything from removing the account(s) and re-adding the account(s). Apple needs to put out a new update asap. This happened right after I updated to 17.1.1. Right before I wrote this actually I had to just re-enter my email PW.

2 replies

Nov 13, 2023 07:02 AM in response to ALGolfingirl

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...



Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



You may have enbled 2-step verification for Outlook --> Manage app passwords for two-step verification



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ios17.1.1 Outlook email password issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.