I have voicemail switched but since 17.1.1 update I now have a solid green dot on my phone icon and a solid red dot on the voicemail symbol. When I click on the red dot the following message appears Network Provider Voicemail. The only option is ‘call’ which then tells you you have no new messages and no saved messages ! There is no option to get rid of this message. Any help to resolve this will be appreciated. Thanks
iPhone SE, iOS 17
Thanks for replying. I had spent over 2 hours talking to them without success. They are ringing me back today after they research the issue. They seemed to think it was an Apple bug. However I actually solved it myself by re instating the voicemail facility, ringing my number from a different phone, leaving a message, then listening to the message. The green and red dots disappeared as did the Network Provider message . I have now switched off the voicemail facility again and am happy.
Thanks for replying. I had spent over 2 hours talking to them without success. They are ringing me back today after they research the issue. They seemed to think it was an Apple bug. However I actually solved it myself by re instating the voicemail facility, ringing my number from a different phone, leaving a message, then listening to the message. The green and red dots disappeared as did the Network Provider message . I have now switched off the voicemail facility again and am happy.
MadraRua1 wrote:
I have voicemail switched but since 17.1.1 update I now have a solid green dot on my phone icon and a solid red dot on the voicemail symbol. When I click on the red dot the following message appears Network Provider Voicemail. The only option is ‘call’ which then tells you you have no new messages and no saved messages ! There is no option to get rid of this message. Any help to resolve this will be appreciated. Thanks
Talk to your phone carrier and see what they can do voicemail is their feature.
Unwanted voicemail message
