Hello,
As you can see in the screenshot I shared below, when I try to install an application, I receive a message saying "Can't be installed on this disk mac" for all the existing disks, and I cannot proceed to the next installation step.
How can I resolve this issue?
Thank you.
MacBook Pro 14″, macOS 14.0
Forgot to mention:
Once you're done, install the Astute Manager app. Create an account and finish installing your plugins from there.
Just running the previous install won't activate or make the plugins visible in Illustrator - this last step is key.
Forgot to mention:
Once you're done, install the Astute Manager app. Create an account and finish installing your plugins from there.
Just running the previous install won't activate or make the plugins visible in Illustrator - this last step is key.
How much Free storage space is available on the drives? The only way to get the Free space value is by using Disk Utility, clicking on the "Data" volume on the left pane of Disk Utility and looking at the "Free" value listed just below the storage bar graph on the right pane.
The "Available" value shown is very misleading since "Available" storage is space that may not be usable until some unknown time in the future. It is best to ignore the "Available" value since it has no real bearing on current storage.
What is the exact model of the Mac and version of macOS are you currently running? You can get the exact model of the Mac by clicking on the Apple menu & selecting "About This Mac". And what app are you trying to install? This is all information you should always provide when asking for assistance.
Is the app you are trying to install even compatible with the version of macOS you are running and the Mac hardware you are using?
And what did you block out there in the last screenshot "xxxxxxxxxxx can't be installed on this disk." ? Seems like we are missing some useful information there.
Try booting into Safe Mode to see if that makes any difference. If Safe Mode works, then it indicates you have some third party software installed which is interfering with the normal operation of macOS. Typical culprits are anti-virus apps, cleaning/optimizer apps, and third party security software....none of which are needed on a Mac and they usually cause more problems than they solve.
Is this app from the Mac App Store, or somewhere else?
If it's not from the App Store, you might check System Settings-->Privacy & Security and, in the Security section, ensure Allow Applications Downloaded From is set to App Store and Identified Developers.
Rename your Adobe Illustrator folder (the one under Applications) to "Adobe Illustrator 2022". Run the Astute installer again and it should now allow it to be installed in your Macintosh HD.
After installation, rollback the Illustrator folder to its original name.
That should do the trick - at least it did for me.
Hello, thank you for trying to help.
My current Mac model is:
MacBook Pro 14 inch 2023
Apple M2 Pro / 16GB Memory
I don't know if the application I'm trying to install is compatible with the Mac's version and hardware, and I'm not sure where to find out.
I wanted to hide the information about the program I'm trying to install in the last screenshot. I'm confident I didn't hide any important information. What I'm trying to install is a plugin for Adobe Illustrator.
I tried running it in Safe Mode and received the warning you can see in the image below. You can also see the available disk space in this image.
Thanks for helping.
Yes, when I checked, the account I am using is labeled as admin.
Are you sure you are the admin in the account you're using? To check, go to System Settings-->Users and Groups. Is your account labeled as Admin?
I tried, but it didn't work.
Can't be installed on this disk mac
