My iPad is frozen in a game and I can’t exit out or turn it off

It’s frozen in tripeaks solitaire and I can’t exit out or shut it down

iPad Pro, iPadOS 17

Posted on Nov 5, 2023 12:35 PM

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Nov 5, 2023 3:13 PM in response to reta228

reta228 wrote:

It’s frozen in tripeaks solitaire and I can’t exit out or shut it down

Is your iPad by chance in a Guided Access session? If you can't use the app switcher as Urquhart wrote, this may be why. Guided Access can be configured to disable the functions of the physical buttons too, which may be why you can't shut it down.


Use Guided Access on iPad - Apple Support

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My iPad is frozen in a game and I can’t exit out or turn it off

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