M1 Mac Pro died after just 1 year

Mine was the board too. I’m ******. It was never taken out of the house, by the way. No g forces, no drops, just a crappy product.

I have the exact same problem. The logic board died out of the blue, and the Apple services said 700$ to run the diagnostic on it plus repair cost. I am very, very disappointed with the product.

Statisticians at Consumer Reports Magazine do an annual survey of tens of thousands of their subscribers.

If and Only If they have a large enough sample to draw accurate conclusions, they will list reliability of items. Macintosh computers have consistently been rated one of the most reliable, if not THE most reliable brands.

I did not say it was rare. But nor did I say it was frequent. What I said is that you had too small a sample to determine anything about reliability.

Surveying the people who get all the failed systems in an attempt to determine reliability in good is not a good system for determining reliability either. All that will tell you is whether more failures seem to be occurring in recent, state of the art Macs, or older intel Macs. Since Apple has just sold a whole flock of new Macs, I would expect there to be a lot of recent models in the failure mix.

I am really sorry your Mac died. But no one on these forums speaks for Apple, we are all other Users like you.

if you want to send product feedback to Apple, you can do so here:

Product Feedback - Apple

Mine lasted 4 yrs died right after the extended warrant did.

Electro-mechanical devices fail at random, arbitrary, and capricious times.

The most frequent reason for most failures is 'just because'.

Your specific failure is most likely caused by an advanced scientific principle called ...

... 'bad luck'.

If you want a really substantial lesson how this this works (or more precisely how this stops working) own an older used automobile.

Extended warranty:

Some manufacturers offer extended warranties, also known as service contracts. For a modest pre-payment, the manufacturer agrees to service their product for an additional period of time -- to repair or replace defects in Materials or Workmanship, and possibly even more, for an additional period. In some cases, the service contract covers additional items beyond defects in materials or workmanship. In some cases, there is a copayment required to obtain this service.

Some users will have No claims during this period. This "insurance effect" allows the manufacturer to keep the price of this service contract relatively low. You generally can not sign up later, because then only owners with problems would sign up, after they discovered an issue.

The MacBook Pro is a lightweight, portable computer that can run on batteries. Being portable, it can easily be subjected to multi-G forces daily, just by being moved about in a completely ordinary way. This is extremely stressful to electro-mechanical equipment. The display is made of glass, the internals are very likely to die if water is spilled on the keyboard.

Because of this, you should ALWAYS purchase the extended warranty coverage for such a portable device, regardless of whether you intend to move it about.

————

If you made the decision to NOT pay for the AppleCare extended warranty, you made a decision (wittingly or unwittingly) to bear the cost of repairs during the extended warranty period yourself.

Apple made about 20 Million Macs last year. That is a ship rate of about 400,000 units a week, or more than 57,000 units a day.

You have a sample of ONE unit. A failure of one unit does not move the actual reliability measurements for Apple Macs in the slightest.