I can't stop printer pausing - help please

Hi I have reinstalled software and printer, installed firm updates for the printer and turned everything off and on. It is an EPSON WF-3640 - it only pauses on my M1 iMac - we have multiple `mac's which don't do this

iMac 24″, macOS 14.0

Posted on Nov 4, 2023 03:43 AM

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3 replies

Nov 4, 2023 03:44 PM in response to ClaudiaWalter

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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I can't stop printer pausing - help please

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