You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot print pdf - files for my business after I upgraded to Sonoma 14

I have all kind of pdf files that I use and print and when I upgraded to Sonoma 14 they would no longer pring.

MacBook Pro 13″, macOS 10.14

Posted on Oct 28, 2023 6:38 PM

Reply
3 replies

Oct 28, 2023 6:52 PM in response to fognomad

Why not? Are you getting some kind of error message? If so, what does it say? A screenshot might be helpful.


Sometimes this can be caused by 3rd party printer software. It could be the driver for your printer, or it could be some 3rd party software that tries to take over all PDF handling.


Try restarting in Safe Mode as described here: Start up your Mac in safe mode - Apple Support



Mar 29, 2024 1:22 PM in response to celliott147

I have had trouble with our (2013!) Canon MX922 not printing *some* items correctly—eg, our Calendar month view, under Sonoma. The same missing lines and fade-out text, even when printed to a PDF and printed from Preview. Other docs, print fine.


So I brought my Canon iB4120 printer, a more recent model, home from my office. It works fine. Also, our iPad & iPhones always print *similar* iOS docs fine.


Related to this, with no printer at my office, I added an office-mate's shared printer to my laptop—a quite old Canon C5045 that I installed as a “generic PostScript” device. It handles that same Calendar page (and my other work stuff) like a champ


Meanwhile: Canon tech support says they do not supply the printer drivers and Apple's support pages show a “driverless” approach since approximately Lion. The “CanonPrinterDrivers.DMG” file referenced in an Apple support page updated Nov/2023, has a 2008 .PKG that Sonoma refuses to load as from an unidentified developer.


The problem seems much more general than “Apple no longer supports PostScript.” Something else is up

I cannot print pdf - files for my business after I upgraded to Sonoma 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.