IPhone 14 Pro dust in camera lens and black dots on photos

I have an iPhone 14 Pro and after 9 months of use I can see that I have accumulated dust in my camera and besides the black dots in the pictures, it's like I'm back in the era of non-advanced dslr, I can see some of the dust right behind the camera glass and honestly it's just a shame. I know you don't care about my opinion. But as a professional photographer and owner of professional photographic equipment, I don't understand how you can allow such a defect while claiming everywhere that the phone is protected from water and dust. And this is not only on my phone, as well as my colleagues at work. In general, only help to say that it is a shame and a disgrace for such a company that is trying to keep customers and at the same time actively promote their devices to I professional use

Posted on Oct 28, 2023 05:50 AM

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1 reply

Oct 28, 2023 06:01 AM in response to Ilgov

You seem to be under the impression you are speaking with Apple here? You're not. This is a user to user only forum and Apple isn't here, nor does Apple actively participate here.


Also, please don't make the assumption that your issue is an issue everyone else has. I've never had dust get in my camera. But any device or product you purchase can have an issue. Your car can break. Your TV can break. Your appliances can break. That doesn't mean they all do, however.


If there is an issue with the camera on your iPhone, schedule an appointment at your Apple Store Genius Bar for evaluation and options.

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IPhone 14 Pro dust in camera lens and black dots on photos

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