Stuck in preparing update 17.1

I have an iPhone 12. Trying to update version 17.1 and it won’t go past preparing update. I’ve restarted my phone, checked storage, and deleted update file and restarted. HELPPPP

iPhone 12, iOS 16

Posted on Oct 25, 2023 08:47 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2023 09:11 PM

Alley740 Said:

"Stuck in preparing update 17.1: I have an iPhone 12. Trying to update version 17.1 and it won’t go past preparing update. I’ve restarted my phone, checked storage, and deleted update file and restarted. HELPPPP"

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Updating an iPhone 12 to iOS17.1:


Use a Computer:

It appears the iPhone update is stalled. So, Force Restart your iPhone > Plug your iPhone in to a computer > and then update using the computer. Use my User Tip:  Update your iPhone Using a Computer - User Tip


IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

2 replies
Question marked as Top-ranking reply

Oct 25, 2023 09:11 PM in response to Alley740

Alley740 Said:

"Stuck in preparing update 17.1: I have an iPhone 12. Trying to update version 17.1 and it won’t go past preparing update. I’ve restarted my phone, checked storage, and deleted update file and restarted. HELPPPP"

-------


Updating an iPhone 12 to iOS17.1:


Use a Computer:

It appears the iPhone update is stalled. So, Force Restart your iPhone > Plug your iPhone in to a computer > and then update using the computer. Use my User Tip:  Update your iPhone Using a Computer - User Tip


IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

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Stuck in preparing update 17.1

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