Trade in Kit

Last week I bought the new iPhone and I traded my old one in store, but today I got the trade in kit in the mail. Should I call apple support?

iPhone 12 mini, iOS 15

Posted on Oct 25, 2023 4:50 PM

Similar questions

Did not receive iPhone Trade-in kit I bought a new iphone with the tradein option for the old one. I haven´t received the tradein kit, so I don´t know how to return the old iphone. Please assist [Re-Titled by Moderator]
464 1
I got my new iPhone but didn't receive the trade in kit I've got my new phone but still didn't receive the trade in kit so I can sent my old phone. When the kit should arrive or what should I do? [Edited by Moderator]
905 1
I did not receive my iPhone trade-in kit I traded in my daughter's 13Pro for a new iPhone and was told that I would receive a trade-in kit to mail the old phone back for trade-in credit. I have not received the box, although I have called and gone into the Apple Store and been told it would be sent to me "by the end of the week". How do I complete this trade in to get the $250? Thanks for any help. [Re-Titled by Moderator]
297 1

1 reply

Ferd II

Level 10

104,853 points

Oct 25, 2023 5:37 PM in response to VictoriaVL

VictoriaVL wrote:

Last week I bought the new iPhone and I traded my old one in store, but today I got the trade in kit in the mail. Should I call apple support?

Yes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trade in Kit

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up