Watch faces won’t sync with App

I just got an Apple Watch and created the face I want in the app. However, when I press set as current face nothing happens. I’ve tried the obvious turn them both off and on but hasn’t helped. Can anyone help, this is my first Apple Watch and to be having an issue already is very annoying after spending so much!

Apple Watch Series 9, watchOS 10

Posted on Oct 25, 2023 01:35 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2023 11:58 AM

Hi life_by_el,



Since the restart didn't help, check for a an update for your iPhone and Apple Watch to assure you have the most optimized versions running:


Update your iPhone or iPad - Apple Support

Update your Apple Watch - Apple Support


The next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temporary and corrupted files and re-indexes the file system.


Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support




Cheers!



5 replies
Question marked as Top-ranking reply

Oct 26, 2023 11:58 AM in response to life_by_el

Hi life_by_el,



Since the restart didn't help, check for a an update for your iPhone and Apple Watch to assure you have the most optimized versions running:


Update your iPhone or iPad - Apple Support

Update your Apple Watch - Apple Support


The next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temporary and corrupted files and re-indexes the file system.


Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support




Cheers!



Jan 19, 2024 07:10 AM in response to Mdoxey

I have a new Ultra 2. Recently I've had trouble with my watch faces syncing with my phone. I'll add a watch face on my phone but it doesn't show up on my watch. I've restarted both my watch and phone several times. I've unpaired the watch twice. It's still not syncing.


This is my third Apple Watch I've owned. I've never had this issue on previous watches.


Any advice is much appreciated.

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Watch faces won’t sync with App

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