MacOS 14: Magic keyboard and trackpad keep disconnecting

Since updating, my keyboard and trackpad disconnect while I'm using them at least once a day if not more. they happen at the same time and typically don't start working again until I use the trackpad and keyboard on the Macbook itself first. I have tried forgetting them and reconnecting, but the same issue pops up.

MacBook Pro 13″, macOS 10.15

Posted on Oct 25, 2023 09:03 AM

Similar questions

macos ventura 13.4 magic keyboard keeps disconnecting I have a Mac Studio computer with magic keyboard and it continuously disconnects since upgrading to MacOS Ventura 13.4. (It actually disconnected typing the last sentence) I have to now hit the power button and turn it back on just to get it back and it seems to do this every couple of minutes. Seems like their fix to make it connect faster actually made the problem worse.Anyone else having this problem?
4457 5
Magic Trackpad disconnects often when attached via USB cable and 100% charged Mac Mini 2018, Sonoma 14.1.2, Firmware 1.9.2 on Magic Trackpad MK203AM/A Model A1535 - with the most recent version of Sonoma 14.1.2 this started happening. It appears that when attached via USB cable, and the Trackpad is at 100% charge, is disconnects and then reconnects when it is touched. This did not happen with 14.1.1 of Sonoma ... And it exhibits the behavior on two different Trackpads. When the USB is disconnected, the Trackpad stays connected ...
1243 5
Mouse preference pane missing from Settings- Magic Mouse not working Recently my Magic Mouse stopped working on my work 2019 MacBook Pro. After fully charging it and it refusing to work or even connect via Bluetooth, I looked for the Preference pane in Settings (Ventura) and found it missing. Comparing the settings app with my personal M2 Macbook Air, I found the Mouse preference pane exactly where I expected it to be, below the keyboard pane. After many attempts to find some advice on the 'net, I decided to upgrade to Sonoma on both machines. Unfortunately, this didn't solve the problem. The Mouse won't connect nor does its preference pane appear in the list in the settings app. I've attached a screenshot showing the missing Mouse setting title. It should be between Keyboard and Trackpad. How do I rectify this?
7199 8

1 reply

klassykoala Author

Level 1

8 points

Oct 25, 2023 09:04 AM in response to klassykoala

While I haven't been able to find anything about this online - I've confirmed that several coworkers have been experiencing the same issue, but to a lesser degree.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacOS 14: Magic keyboard and trackpad keep disconnecting

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up