Unable to change privacy settings for apps accessing photos

Question

Unable to change privacy settings for apps accessing photos

In Settings-Privacy & Security-Photos: some apps can have access to full photo album, none, or “Private Access”. I can click on the app and used to be able to change the access, but every app that says Private Access I am unable to change, there is not even an option anymore since 10/22/23. Running IOS 17.0.3 on iPhone 15 Pro. Cannot access this setting inside the apps, in the settings for the specific apps, or in Privacy & Security within Settings. Never had this issue before. How do I change it? I also do not have screen time activated.

iPhone 15 Pro, iOS 17

Posted on Oct 24, 2023 01:26 PM

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Answer 1

Top-ranking reply

rhett165

Level 1

8 points

Dec 22, 2023 03:51 PM in response to nathan430

Nice help

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Answer 2

Mar 9, 2024 12:08 PM in response to Dislike_usernaming

This problem exists when running iOS apps on Apple Silicon Macs as well. Has anyone found a resolution?

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Answer 3

nathan430

Community Specialist

Oct 25, 2023 12:04 PM in response to Dislike_usernaming

Hey there Dislike_usernaming,

Thanks so much for using Apple Support Communities.

For this issue we want to recommend that you contact Apple Support directly to work on troubleshooting steps with them. If support is available in your region, this will let you work directly with an AppleCare Advisor who specializes in resolving this exact type of issue.

You can begin by reaching out here: Get Support

We hope this information is helpful!

Have a great day.

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Unable to change privacy settings for apps accessing photos

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