facetime switching not working

When I switch a FaceTime call from one Apple device to another, the second device does not reproduce or produce the call.

MacBook Air, macOS 14.0

Posted on Oct 24, 2023 11:27 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2023 11:09 AM

Hello chufromeffort,


Thank you for using Apple Support Communities. Sounds like you're unable to transfer your FaceTime calls to another device. If so, we'd like to share some steps you can try to help troubleshoot and isolate the issue. Follow the steps below:


1.) Make sure Handoff is properly set up on all your devices: Use Handoff to continue tasks on your other devices - Apple Support

2.) If everything is properly set up, try restarting the affected devices to help refresh things.

3.) Make sure that all updates have been installed on all linked devices. Updates usually include various fixes.

4.) Once you've completed these steps, to see if you're able to move the FaceTime call: Hand off a FaceTime call from your iPhone to your other Apple devices - Apple Support



We hope these steps help you. Thank you for using Apple Support Communities.



1 reply
Question marked as Top-ranking reply

Oct 25, 2023 11:09 AM in response to chufromeffort

Hello chufromeffort,


Thank you for using Apple Support Communities. Sounds like you're unable to transfer your FaceTime calls to another device. If so, we'd like to share some steps you can try to help troubleshoot and isolate the issue. Follow the steps below:


1.) Make sure Handoff is properly set up on all your devices: Use Handoff to continue tasks on your other devices - Apple Support

2.) If everything is properly set up, try restarting the affected devices to help refresh things.

3.) Make sure that all updates have been installed on all linked devices. Updates usually include various fixes.

4.) Once you've completed these steps, to see if you're able to move the FaceTime call: Hand off a FaceTime call from your iPhone to your other Apple devices - Apple Support



We hope these steps help you. Thank you for using Apple Support Communities.



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facetime switching not working

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