Unread Notifications in "Scheduled Summary" Become Frozen

Question

Unread Notifications in "Scheduled Summary" Become Frozen

Hello,

A few days ago I decided to try the "Scheduled Summary" option on my iPhone.

For the very first days, it has been working very well, I enjoy this feature, it helps me refocus myself and not be addicted to my phone, but yesterday the problems started; every time I get the notification in question it becomes frozen.

I am unable to open, swipe away, or do anything in touch with it, and it became sorely annoying.

I've done all the recommended tips and tricks, but seriously nothing helps!

My iPhone is updated to iOS 17.1, the most recent update available.

Have a great day, hopes for you to solve my problem,

Yarden

iPhone 11, iOS 17

Posted on Oct 23, 2023 2:10 AM

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Answer 1

amandal80

Community Specialist

Oct 24, 2023 7:29 AM in response to yardenrozental

Hello and welcome to Apple Support Communities yardenrozental,

If we understand your post correctly, your iPhone freezes when you get your notification summary. We’d like to help.

The steps in this article can help:

If your iPhone won't turn on or is frozen - Apple Support

Let us know if that resolves this issue for you.

Thanks for using the Apple Support Communities.

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Answer 2

Oct 26, 2023 10:54 PM in response to amandal80

No, it’s not that the whole screen freezes. It’s just the notification. As i said it becomes frozen and i can’t do anything with it , not open and not swipe away.

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Answer 3

chuckbl

Community Specialist

Oct 27, 2023 5:30 AM in response to yardenrozental

Hello yardenrozental,

Since your iPhone is all up to date, and that behavior still continues, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.

Take care.

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Unread Notifications in "Scheduled Summary" Become Frozen

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