"Your account has been disabled in App Store and iTunes"

“Your account has been disabled from appstore and itunes”


[Re-titled by Moderator]

iPhone 7, iOS 15

Posted on Oct 22, 2023 05:02 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2023 06:30 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



2 replies
Question marked as Top-ranking reply

Oct 22, 2023 06:30 PM in response to Ryanduarte

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



Oct 22, 2023 06:41 PM in response to Ryanduarte

Ryanduarte Said:

"Your account has been disabled from appstore and iTunes"

-------


Troubleshooting a Disable Account:


A. Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...


B. To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contacting Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)

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"Your account has been disabled in App Store and iTunes"

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