Music app is broken

Hi jgroog4,

We may need a few more details to help fix it, but in the meantime, these suggestions may be useful.

The following steps are a good place to start since it sounds like the issue is specifically with the Music app: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

If the issue continues, reply with the answers to these questions for more help:

• What exactly happens when you try to load the Music app? Do you see an error message, a blank screen, or something else?
• If you're signed in to any other devices, do you notice the same behavior on those devices?
• If you connect to a different network does the same issue occur?

Regards.