Numbers Files Disappeared from iCloud Drive?
I recently found ALL of my Numbers files (5-6 files) mysteriously disappeared from my iPhone, iPad and iCloud Drive.
I don't know the exact date when these files are missing. The last time I had access to the spreadsheets was September 2023 and they were all OK. I wasn't aware their absence until recently when I wanted to update one of the spreadsheets.
Here are some more details, not sure whether relevant or not.
- iPhone 13 Pro, was on IOS 16.x, recently upgraded to IOS 17. As I didn't check these files before upgrade, not sure if upgrade process has anything to do with it.
- iPad Pro (9.7") IOS 16.7
- On both iPhone and Pad, Numbers APP is configured to use iCloud Drive as Document Storage, so all the files were saved to iCloud Drive root -> Numbers folder by default.
- iCloud + subscription 2TB, currently only 300GB is used, so definitely not a storage space issue.
- I checked the 'Recently Deleted' folder on both iPhone and iPad, but wasn;t able to find them.
- Tried to check the 'Recently Deleted' folder in iCloud Drive from iCloud.com (I don't have a Mac), but can never finish searching, as (1) the web app doesn't offer a search function, so I can only do the search manually, but (2) every time when I tried to scroll down, it would pop up an error message saying "Drive has stopped responding..." and offers option to send the error info to Apple, which I did', and then simply quit back to iCloud home page.
- I have an iCloud Drive sync folder setup on my Windows 11 laptop, and I'm in a process to add some folders/files to the iCloud Drive sync folder, but this process only involves adding folder and files to the iCloud Drive sync folder, not deleting.
- Even if I did accidently delete something from iCloud Drive sync folder on Windows PC, they should be able to recover from the Recycle Bin, but they are nowhere to be found.
Any suggestions?
iPhone 13 Pro