Anyone lose text tones after updating to IOS 17
My custom text tones vanished
My custom text tones vanished
Hi IM Vegan,
It's a good idea to make sure your iPhone is running the latest version of iOS 17, since this can help correct unexpected issues: Update your iPhone or iPad
If an update is available, be sure to create a backup before installing it.
If your iPhone is already updated, or if updating doesn't help, try redownloading your ringtones. Here's how: Use tones and ringtones with your iPhone or iPad
1. Go to Settings > Sounds & Haptics.
2. Under Sounds and Haptic Patterns, tap any sound.
3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones.
If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support or by calling the most applicable phone number from this list: Contact Apple for support and service.
Regards.
I have tried these things many times, reset my iPhone 14+ , talked to Apple about a hundred times I have been hung up on put on hold and people never come back. I’ve been told it is a software issue and they need to come up with a solution. I tried re-downloading all my purchases to know avail I need to get a hold of someone higher, the senior support agent, it really bothers me that my ringtones don’t show up and my text tones anymore…? Is that so much and so difficult for them to repair it!
G'day IM Vegan,
Thanks for confirming. Since you've worked with AppleCare and the issue persists after those steps, we recommend using this link to get back in touch with Apple directly: Get Support
Take care.
I have used that 101 times and it’s just around in circles. It doesn’t help they put me in touch with a regular support person then they escalated and they call me back with a tech-support then us senior tech-support and no one can fix it.
I am operating on 17.0.3
Anyone lose text tones after updating to IOS 17