Anyone lose text tones after updating to IOS 17

My custom text tones vanished

Posted on Oct 21, 2023 04:58 AM

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5 replies

Oct 22, 2023 07:19 AM in response to IM Vegan

Hi IM Vegan,


It's a good idea to make sure your iPhone is running the latest version of iOS 17, since this can help correct unexpected issues: Update your iPhone or iPad

If an update is available, be sure to create a backup before installing it.


If your iPhone is already updated, or if updating doesn't help, try redownloading your ringtones. Here's how: Use tones and ringtones with your iPhone or iPad

1. Go to Settings > Sounds & Haptics.
2. Under Sounds and Haptic Patterns, tap any sound.
3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones.

If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support or by calling the most applicable phone number from this list: Contact Apple for support and service.


Regards.

Oct 22, 2023 07:47 AM in response to MVegas21

I have tried these things many times, reset my iPhone 14+ , talked to Apple about a hundred times I have been hung up on put on hold and people never come back. I’ve been told it is a software issue and they need to come up with a solution. I tried re-downloading all my purchases to know avail I need to get a hold of someone higher, the senior support agent, it really bothers me that my ringtones don’t show up and my text tones anymore…? Is that so much and so difficult for them to repair it!

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Anyone lose text tones after updating to IOS 17

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